Privacy Policy – Silver Stitch

At Silver Stitch, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or make a purchase.

By using our website or placing an order, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information

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  Name, phone number, email address, shipping address, and payment details.
  

Order Details

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  Products purchased, order history, and preferences.
  

Technical Data

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  Device type, browser, IP address, and cookies (used to improve website performance and analytics).
  

2. How We Use Your Information

We use your information to:

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  Process and deliver your orders.
  
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  Communicate order confirmations, shipping updates, and support responses.
  
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  Improve our website, services, and overall shopping experience.
  
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  Send you updates, offers, and promotions (only if you’ve opted in).
  

3. How We Protect Your Information

Your personal data is stored securely. We use appropriate technical and organizational safeguards to prevent unauthorized access, misuse, or loss of your data.

4. Sharing Your Information

We respect your privacy — your information is never sold or traded.

However, we may share limited data with trusted partners to serve you better, such as:

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  Delivery Partners: To ensure safe and timely deliveries.
  
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  Payment Processors: To handle cash-on-delivery or online payments securely.
  
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  Service Providers: To maintain and improve our website functionality.
  

All partners are required to handle your data responsibly and confidentially.

5. Cookies

Our website may use cookies to enhance your browsing experience.

You can disable cookies through your browser settings, but doing so may limit certain site features.

6. Your Rights

You have the right to:

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  Request access to the personal information we hold about you.
  
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  Ask us to update, correct, or delete your data.
  
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  Unsubscribe from promotional messages at any time.
  

To make a request, please contact us at:

📧 Email: silverstitch07@gmail.com

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out:

📧 Email: silverstitch07@gmail.com

📞 Phone / WhatsApp: 0371-0476060

📍 Address: Abubakr Colony 4/T, Sanda Road, Lahore, Pakistan